Privacy Policy

1. Information We Collect

When you use the Aeroco B2B Portal, API, or White Label OTA platform, we may collect the following types of information:

• Account Information: Name, business name, email address, phone number, and physical address.
• Transaction Data: Details about bookings, payment methods, credit allocations, and API usage.
• Traveler Information: Passenger details required for flight, hotel, Hajj, Umrah, and visa bookings processed through our platform.
• Usage Data: IP addresses, browser types, device information, and activity logs on our dashboard.

2. How We Use Your Information

We use the collected information to:

• Facilitate travel bookings and API interactions with Global Distribution Systems (GDS) and suppliers.
• Manage B2B agent accounts, credit limits, and commissions.
• Provide technical support and improve our SaaS platform.
• Send administrative notices, updates, and security alerts.

3. Data Sharing and Disclosure

We do not sell your personal or business data. We share information only with:

• Travel Suppliers: Airlines, hotels, and visa authorities strictly to process bookings.
• Service Providers: Payment gateways and cloud hosting infrastructure (e.g., AWS) under strict confidentiality agreements.
• Legal Requirements: If required by law or to protect our rights and the safety of our users.

4. Data Security

Aeroco employs bank-grade SSL/TLS encryption, firewall architectures, and regular security audits to protect your data. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Contact Us

If you have questions about this Privacy Policy or your data, please contact our support team:

Email: info@aeroco.io
Phone: +88 09644633626